FAQs

What’s Included

  • Central heating and electricity
  • Beds made up ready for arrival
  • All linen and towels: 1 bath towel and 1 hand towel per guest, tea towels
  • Wifi
  • Flatscreen TV with DVD player
  • Bose CD player/iPod dock
  • Logs, kindling and firelighters
  • Books, DVDs and maps
  • Welcome pack of tea, coffee (including some Nespresso capsules), sugar, milk and Cornish biscuits
  • Essentials such as washing-up liquid, multi-surface cleaner, dishwasher tablets, salt and pepper

Parking

Each apartment has its own parking space just a few metres from the door. Please consult the site plan for where to park.

Laundry & Drying Service

There is a fully equipped communal laundry in the courtyard (see site plan), with washing machine, dryer, ironing board and iron, plus Belfast sink for hand washing and two drying racks with radiator on below morning and evening. A washing line can also be hooked up in the courtyard.

 

Arrival and departure times

You can arrive any time after 4 pm.  We like to welcome our guests personally but if there is no one around when you arrive (we might be in the garden), please go in and make yourselves at home (the back door will be left unlocked).

For very late arrivals, we are happy to leave the door unlocked but bear in mind that finding us in the dark may be tricky.  If you are arriving late, please let us know.

We ask that you leave by 10 am on your day of departure to allow time for cleaning.

Gardens

We are happy for our guests to wander anywhere in the gardens, where there are lots of places to sit and relax. Have a look at the site plan for an idea of where the gardens are in relation to your cottage.

You are welcome to take glasses and plates into the garden for a picnic by the lake or in the summerhouse.

 

Barbecues

There is a built-in barbecue down by the lake which you are welcome to use. Charcoal, matches and barbecue utensils are in the summerhouse. Please make sure you clean the barbecue and utensils after use.

Cleaning

We will change sheets and towels and do a clean and tidy for guests staying longer than one week. Time is by arrangement.

We can also arrange for extra cleaning during your stay, charged at £15 per hour.

Freezer space

There is extra freezer space in the large freezer in the laundry.

Cooking in your apartment

Please put the extractor fan on when cooking and, if there are likely to be any strong cooking smells, e.g., grease, please open the window too. This will prevent smells penetrating the soft furnishings and help us to keep the apartment smelling fresh for future guests.

Supermarket deliveries

We can take delivery of your supermarket shopping and put perishables in the fridge before your arrival.

Catering

We can organise champagne, chocolates and flowers to be delivered and placed in your apartment before your arrival.

A local fishmonger visits on Monday morning with the day’s fresh catch from Newlyn market.

Local produce is available from farmer’s markets and farm shops—information is in your apartment.

Site plan

Site Map